Last updated: October 12, 2026
You can ask us to delete the personal data linked to your player profile in any Andiamo game at any time. Our games don’t require an account, so we identify your data by your player ID.
How to request deletion
Email support@and-iamo.com with the subject “Delete my data” and include:
- The game name(s)
- Your player ID (shown in the game’s Settings)
- Your device model
What gets deleted
- Your player profile, progress and in-game inventory
- Gameplay analytics linked to your player ID
- Support emails from you, if you ask
We also ask our analytics and advertising partners to delete data linked to your identifiers.
What we may keep
Purchase records required for tax and accounting law, and information needed to prevent fraud or resolve disputes. These are kept only as long as the law requires.
How long it takes
We confirm your request within a few days and complete deletion within 30 days. Deleting data doesn’t cancel or refund App Store purchases — “Remove Ads” and other non-consumable purchases can still be restored through Apple.